Effective Date: 08/27/2025
Last Updated: 08/27/2025
Who we are
Introduction
Shenzhen Nio technology limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including requesting product quotes and subscribing to our newsletter.
This Privacy Policy applies to all users worldwide and has been designed to comply with applicable privacy laws, including the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy regulations.
Information We Collect
Personal Information You Provide
When you interact with our website, we may collect the following personal information:
Quote Request Information: When requesting product quotes, we collect your name, company name, business email address, phone number, shipping address, and specific product requirements or technical specifications you provide.
Newsletter Subscription: When subscribing to our newsletter, we collect your email address and, optionally, your name and company information.
Contact Information: When contacting us through forms or email, we collect your name, email address, phone number, and the content of your communications.
Automatically Collected Information
Technical Data: We automatically collect IP addresses, browser type and version, operating system, device identifiers, and website usage patterns through server logs and analytics tools.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver targeted content. For detailed information about our cookie usage, please refer to our Cookie Policy section below.
How We Use Your Information
We process your personal information for the following purposes:
Service Delivery: To process and respond to your quote requests, provide product information, and deliver requested services.
Communication: To send newsletters, product updates, technical information, and respond to your inquiries.
Business Operations: To manage customer relationships, process business transactions, and maintain accurate records for B2B operations.
Website Enhancement: To analyze website usage, improve user experience, and optimize our services.
Legal Compliance: To comply with applicable laws, regulations, and legitimate business requirements.
Legal Basis for Processing
Our processing of your personal information is based on:
Contractual Necessity: Processing necessary to provide requested services and fulfill quote requests.
Legitimate Interests: Processing for business operations, customer service improvement, and direct marketing to existing customers.
Consent: Processing based on your explicit consent, particularly for newsletter subscriptions and certain marketing communications.
Legal Obligations: Processing required to comply with applicable laws and regulations.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist in website operations, analytics, email delivery, and other business functions, subject to confidentiality agreements.
Legal Requirements: We may disclose information when required by law, regulation, or legal process, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or business sale, personal information may be transferred as part of business assets.
International Data Transfers
As a company operating globally, we may transfer your personal information across international borders. When transferring personal information outside your country of residence, we implement appropriate safeguards, including:
Standard contractual clauses approved by relevant authorities, adequacy decisions by competent authorities, and other appropriate safeguards as required by applicable privacy laws.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
Quote Requests: Information is retained for the duration of potential business relationships and for legitimate business purposes, typically three to seven years.
Newsletter Subscriptions: Information is retained until you unsubscribe or request deletion.
Website Analytics: Aggregated and anonymized data may be retained for longer periods for business analysis purposes.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability: Request access to and receive a copy of your personal information in a structured, machine-readable format.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to legal and legitimate business requirements.
Restriction: Request restriction of processing under certain circumstances.
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Withdrawal of Consent: Withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
To exercise these rights, please contact us using the information provided in the Contact section below.
Cookie Policy
Types of Cookies We Use
Essential Cookies: Necessary for website functionality, including security features and basic navigation.
Analytics Cookies: Help us understand website usage patterns and improve user experience through services like Baidu Tongji for users in China and Google Analytics for other regions.
Functional Cookies: Remember your preferences and provide enhanced functionality.
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest, secure server environments, regular security assessments and updates, access controls and authentication requirements, and employee training on data protection practices.
While we strive to protect your information, no transmission over the internet or electronic storage method is completely secure. We cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information.
Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify users of material changes by posting the updated policy on our website and updating the “Last Updated” date. Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Information
For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: janey@niotekint.com
Address: 101A ,Building E, LianTang Hong Heng Tai Industrial Park, Shang Cun, GongMing, Shenzhen, China 518106, 518106 Shenzhen
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
This Privacy Policy is designed to comply with international privacy regulations. Specific rights and procedures may vary based on your location and applicable local laws.